Refund policy

Return Policy

We want you to love your O.W.L. Skirt. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

Returns are accepted within 7 days of receiving your order.

To be eligible for a return, your item must be:

• Unworn and unwashed

• In its original condition

• Free of stains, odors, or damage

Non-Returnable Items

We cannot accept returns on:

• Worn or washed items

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or an incorrect item was sent.

Return address:

 OWL SKIRT

2 Forest lane

suffern NY 10901 

Refunds

Once your return is received and inspected, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 7 days of delivery so we can resolve the issue promptly.

Start a Return

To begin a return, please email us at hila@owlskirt.com with your order number and reason for the return.